Privacy policy – collection and use of personal data

Processing of personal data – fulfillment of contract

In connection with your order with Conxion A/S, you have entered/provided a number of personal data, including particularly

  • Your name
  • Your email
  • Your phone number
  • Your payment information/invoicing information

We process this personal data in connection with the dispatch of your order, as it is necessary for us to fulfill our part of the deal/contract, as well as for a subsequent period of 84 months, so that you can more easily shop with us a second time and we can follow up on the delivery of the order – at the same time, personal data is stored in order to comply with the Accounting Act. The information will then be deleted.

If you have ordered delivery, the information about your name, address, telephone number and e-mail address will be given to our delivery company(s), currently GLS, Danske Fragtmænd, DHL and Xpressen for the purpose of delivering your order.

Processing of personal data – consent

If you have ticked the box “By submitting the above data, I hereby give my consent for Conxion to process my data.”, we will process your e-mail address and the information about your order and/or inquiry with us until is no longer relevant. In practice, this means until you notify us that you no longer wish to receive e-mails from us.

You can always withdraw your consent. You can do this either by using the link at the bottom of our e-mails or by contacting us at and stating that you no longer wish to receive our newsletters and offers.

We use third parties to process your personal and consent information when signing up for our newsletters. We have entered into data processing agreements with these data processors, which is our guarantee that they comply with applicable regulations on the protection of your personal data.

Data security

Regardless of whether we process your personal data for the purpose of fulfilling a contract or on the basis of your consent, we will always process your personal data securely and confidentially in accordance with applicable legislation, including the Personal Data Regulation and the Data Protection Act.

Your information will only be used for the purpose for which it was collected and will be deleted when this purpose has been fulfilled or is no longer relevant.

We use third parties to process your payment information (DIBS) and to handle your purchases (Odoo). We have entered into data processing agreements with these data processors, which is our guarantee that they comply with applicable regulations on the protection of your personal data.

Information, objection, change, data portability and deletion

You can always contact us to find out which of your personal data we hold. This can be done by contacting:

Conxion A/S
VAT-no. 40652396
Enggaardsvej 11
4700 Næstved
Phone: +45 3940 1255

If there are errors in our information, you can always ask to have it corrected so that we have the correct information, just as you have the right to receive the information in a common format (data portability). If you have any requests for changes or data portability, you are also very welcome to write to us at the above-mentioned e-mail address.

If you no longer wish for us to process your personal data or for us to limit the processing of your personal data, you can also send us a request to this effect to the above-mentioned e-mail address.

Your information (except your e-mail address, if you have consented to its processing for the purpose of receiving offers) will be deleted 84 months after you have received your item.

If you wish to withdraw your consent to the processing of your e-mail address (so that we can send you our newsletter and relevant offers), this can be done at any time by clicking on a link in the individual newsletter.

If you wish to complain about Conxion A/S processing of your personal data, this can be done to the Danish Data Protection Authority, at the address Borgergade 28,5., 1300 Copenhagen, telephone +45 33 19 32 00 e-mail: .


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